SoftResources provides a full range of software assessment and acquisition services to corporations and government organizations who are looking to maximize their technology initiatives. Successful IT projects begin with a strong upper management commitment, selection of the right software, execution of change management strategies, and proper implementation preparation. Contact us today to discuss your software evaluation or selection project.

Software Assessment & Business Case Development

Designed to help organizations determine whether or not it is time to make a software change. We assess how well an organization’s existing software system and infrastructure are able to support the business requirements and strategic direction. We objectively evaluate your options and put together a software business case that can be presented to executive management or board. 

• Requirements/User Needs Interviews
• IT Resources and Environment Evaluation
• Business Process Review
• Current System Evaluation
• Fit/Gap Analysis of Current System
• Benefits/Risks of Current System vs. New Software
• Cost Analysis of Current System vs. New Software
• Return on Investment (ROI) Analysis
• Assessment Report and Recommendations
• Business Case Report & Presentation

Software Selection

We provide a proven methodology that strategically guides organizations through a comprehensive evaluation of its software options in order to make a final decision. We do not sell software or receive financial compensation for our recommendations so that you can have an unbiased view of your options.

• Requirements Interviews
• Requirements Definition
• Business Process Review
• Software Vendor Research and Evaluation
• RFP Preparation
• Software/RFP Response Evaluation and Research
• Software Demonstration Script Development
• Software Demonstration Facilitation
• User Reference Call/Visit Facilitation
• Software Vendor Headquarters Visit Facilitation
• Follow Up Software Demonstrations
• Final Decision Analysis and Facilitation
• Presentation to Board

Implementation Partner/Value Added Reseller (VAR) Selection

One area that is often overlooked in the software evaluation process is the selection of the right implementation partner or Value Added Reseller (VAR) for your implementation. You should select an implementer that has good experience with the software you have selected and the industry you are in.

• Implementation Partner/VAR Requirements
• Implementation Partner/VAR Research
• Implementation Partner RFP
• Implementation RFP Response Evaluation and Research
• Implementation Partner Presentation Script Development
• Implementation Partner Presentation Facilitation
• User Reference Calls/Visit Facilitation
• Implementation Vendor Headquarters Visit Facilitation
• Final Decision Analysis and Facilitation
• Presentation to Board
• Implementation Project Manager Selection
• Statement of Work Review

Software Contract Review & Negotiation

Software contracts are negotiable, but the software vendors write the contract to protect their interests. We help you protect your interests in the contract. In addition to price negotiation, we typically find 30-50 clauses that need to be changed to protect our client’s interests,

• Software License Contract Negotiation
• Software Maintenance Contract Negotiation
• Implementation Services Contract Negotiation
• Service Level Agreement Contract Negotiation (For Software as a Service Solutions)
• Verbal Contract Review
• Key Clause Recommendations
• Software Price Negotiation
• Statement of Work Review and Negotiation

Implementation Oversight & Project Management

SoftResources provides implementation oversight and project management services to help our clients work with the software vendor and/or implementation partner with the goal of a successful implementation that is on time and on budget. Our services are flexible which means that we can help you with everything from just monitoring the project to assisting you with direct project management. Implementation oversight and project management services include any or all of the following:

• Implementation Oversight
• Project Management
• Project Timeline and Milestones
• Project Team Meetings
• Vendor Liaison
• Issue Resolution
• Supplement Implementation Team
• Training Plans and Administration

Software System Audit

Designed to ensure that an organization is utilizing its software investment to its fullest by evaluating if the software has been implemented to support business processes, monitor user adoption of the system; and make recommendations for better use of the system. By performing periodic system audits an organization can extend the value and life of its software.

• Functionality vs. Business Processes Fit/Gap Analysis
• User Satisfaction/Adoption Interviews
• Training Evaluation
• Audit Report and Recommendations 

SoftResources Software Evaluation Services

• Software Assessment & Business Case Development 
• Software Selection
• Implementation Vendor Selection
• Software Contract Review
• Implementation Oversight & Project Management
• Software System Audit