You will have 3 contracts to negotiate when buying software:

• Software License Contract
• Software Maintenance Contract
• Software Implementation Services Contract

If you selected a Software as a Service (SaaS) software solution you will have a Service Level Agreement (SLA) instead of the Software License and Maintenance contracts. Depending on the type of software, you may still have an Implementation Services Contract to negotiate.

The software vendors write the contracts to protect their interests. We help protect YOUR interests in the deal. We usually find 30-50 clauses and items in the contract that are slanted in the vendor’s favor that need to be changed. We help you negotiate an agreement that is fair to both parties. Because every client has unique needs for contract negotiation, this service includes any or all of the following:

• Software License Contract Negotiation
• Software Maintenance Contract Negotiation
• Implementation Services Contract Negotiation
• Service Level Agreement Contract Negotiation (SaaS)
• Verbal Contract Review
• Key Clause Recommendations
• Software Price Negotiation
• Statement of Work Review and Negotiation

The following is a more detailed description of some of our contract review and negotiation services. We are very experienced reviewing software contracts because 90%+ of our clients ask us to assist them with their contract review.

Verbal Contract Review – We review the contract pricing and wording and hold a conference call to discuss recommended negotiation strategies for the contract.

Written Contract Review – We provide specific written clauses that need to be changed in your contract and discuss each point that needs negotiation.

Contract Negotiation – We act on your behalf to negotiate directly with the software vendor and/or implementation partner. This is very helpful to those who do not have time to do the detailed negotiations.

PLEASE NOTE – We are not a law firm, nor do we have lawyers on staff. Our contract review and negotiation work is based on our experience working with software vendors and negotiating contracts on a daily basis. You will still need to have your legal counsel review the finalized contract.

SoftResources Software Evaluation Services

• Software Assessment & Business Case Development 
• Software Selection
• Implementation Vendor Selection
• Software Contract Review
• Implementation Oversight & Project Management
• Software System Audit