Two Decades of Software Selection Experience

FAQ

Why should I use SoftResources to help with my software selection project?

This question cuts to the core of why we are in business. Here are the top reasons for hiring SoftResources:

  1. We do not receive compensation from software vendors for our recommendations and are completely unbiased and objective in our software selection services.
  2. We help you understand the software market. Typically, an organization selects new software every 10 years or more. SoftResources works with software vendors every single day.
  3. We know how to talk with the software vendors. We cut through the sales hype and get you the facts needed to make good decisions. Another way of looking at this is we translate technology language into business language that makes sense to you.
  4. We prevent you from overbuying or under buying software saving you money in the long run.
  5. Our field proven methodology organically promotes organization buy in, a key step to successful adoption of a new system.
  6. You gain a partner with the experience and expertise to get the job done. We have successfully completed over 675 software evaluation projects in the last 18 years.

What types of software does SoftResources help to select?

We have experience selecting all types of software from general financial/enterprise resource planning (ERP) software to very unique best of breed solutions such as human resources/payroll (HCM), budgeting, supply chain, logistics/distribution, counseling services, insurance claims management, port security, ticketing, and many other unique software applications.

What types of industries does SoftResources work with?

SoftResources has experience in just about every industry including Communications, Media and Entertainment; Energy; Financial Services, Health and Life Sciences; Manufacturing (all kinds); Distributor/Wholesaler; Agriculture and Forestry; Government; Construction; Insurance; Retail Sector; Travel and Transportation; Water and Sewer Utilities; Transportation Equipment Manufacturing; High-Tech and Software; Food Services; Real Estate; Professional Services Sector; Nonprofit Institutions; Mining; Membership Organizations; Lodging; Consumer Services; Education Sector; Business Services Sector, and many more.

Does SoftResources evaluate Cloud software solutions?

Yes. Cloud offerings have a lot of momentum in the software market today, and are the latest software delivery method. We can help you decide if a Cloud or an On-Premises solution is right for your organization. We can also help you differentiate which solution would be best for your organization.

How much does it cost to use SoftResources’ services?

Each project is custom tailored to your organization’s needs. We work with startup companies, large multinational organizations, and everything in-between. Projects range in size from $1,000 on up to $150,000+. Contact us and we will send you our checklist of services to configure the right cost/benefit project for your situation.

Why aren’t SoftResources’ services free?

Unlike other consulting groups and websites that collect money from software vendors, SoftResources does not accept compensation from software vendors for our recommendations. When you hire us you know that we are vendor neutral and will truly provide impartial software selection consulting services.

How much experience do SoftResources consultants have?

SoftResources has the most experienced software selection consulting team you will find. Our project managers have 15 to 17 years managing software selection projects at SoftResources. Our consulting staff has an average of 12 years selecting software at SoftResources. We guarantee your project will have an experienced team.

Should I buy the Software Selection Kit?

The Software Selection Kit is our answer to help smaller companies through the software selection process. We find these organizations need as much help as anybody, but budgets are often more limited. The kit provides step-by-step instructions for the software selection process along with tools and templates to expedite your project.

Can I save money by using SoftResources’ services?

There are a number of ways you will likely save money through using our services. Because we are selecting software on a daily basis we expedite the time and reduce staffing hours spent. We help you avoid costly mistakes such as over-buying software, selecting software that doesn’t meet your needs, and selecting an experienced implementation partner. Through contract negotiations we understand what is negotiable and help you sign a contract that will protect you for the life of the software.

Can we hire SoftResources to help us with just a part of the process?

Yes, we offer our services in a la carte format so many companies hire SoftResources for only those services they cannot provide themselves. For example, some companies only ask for help with requirements gathering and creating a list of software packages to evaluate. Others hire us for contract negotiations. We can help you with any or all of the software selection process.

What is SoftResources’ software evaluation process?

While every client is unique and the process we go through is custom tailored for each situation, you can find our software selection methodology in the Software Section of this website. This methodology has been refined over the past 18 years and 675 projects.

What makes SoftResources unique?

Our biggest differentiators are the way we approach requirements definition and the time we spend evaluating the software vendors and products to ensure the best match to your needs. More specifically, we use key requirements unique to each client and conduct detailed discussions with the vendors to discover how they will meet your most important requirements. This detailed drill down allows us to get beyond the software vendor hype and create a side-by-side comparison chart. You will have the information you need to know the strengths and weaknesses of the vendors and exactly why a vendor is selected or eliminated enabling you to make an informed decision.

 

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